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Welcome to the COS Help Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

[NB: Effective 12 March, 2019 users must log into the Help Desk system in order to view the Knowledgebase FAQs.]

[NB: Effective 20 September, 2019 users must log into the Help Desk system in order to create/view tickets.]